COVID-19 Update, June 3, 2020

We are so happy to be able to see you and carry on your orthodontic treatment.

Please download the myOrthodontist app from the app store:

When Can You Book Your Next Appointment?

We are eager to see you and carry on with your treatment. Thank you for your patience during this unprecedented time. We have received and implemented practice guidelines from the Provincial College of Dental Surgeons and the Provincial health authorities.

We ask that you do not call the office to book a regular appointment until further notice. We need to keep our phone line available to attend to patients that are in need of Emergency care.

Changes You Can Expect to See

Virtual Front Desk

We will continue to communicate with you by telephone, emails and text messages. We will be changing our check in procedures and patient screening prior to you entering the office.

Mobile App

We are implementing a mobile app which will streamline appointment bookings and communications between Dr. Dagasso, the patients and parents/guardians. The mobile application will require an activation email that will be sent to you.

Please download the myOrthodontist app from the app store:

Enhanced Infection Control

Our clinical infection control procedures have been modified to address the specific modes of transmission of Covid-19 while maintaining our already excellent infection control procedures.

Physical Changes in the Office

  • The numbers of people in the office and the clinic will be limited
  • Adequate physical distancing for patients in the waiting room and clinic
  • Supplying adequate personal protective equipment for all team members to protect patients and the office team
  • Minimizing interaction at our front desk utilizing physical barriers, virtual front desk, and social distancing protocols

When you arrive at the office for your appointment, please text us at (250)258-0774 to let us know you have arrived Please do not come up to the 5th floor until we have contacted you by text.

When you arrive on the fifth floor, do not enter the office until a greeter at our front door meets you, you and your escort will be asked a series of screening questions and your temperature will be taken and recorded.

When you leave the office please do not stop at the front desk to book your next appointment. We are trying to create a virtual front desk to protect you, our team and our community.

Please communicate with our front desk by telephone, email, or ideally our new app.

Looking forward to seeing everyone soon,
Be kind and Be safe,
- Dr. Dan Dagasso and Team